Contact
Contact ChickTracker 🐣
Have a question about ChickTracker? We’re here to help.
Before contacting support, we recommend checking our Help & Support page, which answers most common questions about:
- account activation
- subscriptions
- incubation tracking
- reports and data exports
👉 Visit the Help Page
Account Activation Questions
If you recently subscribed and cannot log in yet, your account may still be in the activation process.
Because our billing system and ChickTracker application run on separate systems, new subscriptions must be verified before access is enabled.
Activation Time
Most accounts are activated within:
15 minutes – 12 hours
During busy periods this may take up to 24 hours.
If it has been longer than 24 hours, please contact us and we will assist you.
Contact Support
For support questions or technical issues, please email us:
To help us resolve your issue faster, please include:
- Your ChickTracker username
- The email address used during signup
- A brief description of the issue
- Screenshots if applicable
Support Response Times
Support is handled as quickly as possible.
Typical response times:
Starter Plan
📧 Email support within 1–2 business days
Starter + Support Plan
☎ Priority support with faster response times
Business Information
ChickTracker Online is operated by:
The Ohse Homestead
A small family homestead dedicated to helping farms and backyard chicken keepers track and improve their incubation results.
Feedback & Feature Requests
We love hearing from our users.
If you have ideas for improving ChickTracker, please send them to:
Your feedback helps us improve the platform for homesteaders and small farms everywhere.
🐣 Happy Hatching!